Services

Product & go-to-market consulting for SaaS teams who want focus and momentum

Detailed Services

I package my work into clear service areas so you can see exactly how we’d work together and what outcomes to expect. Each can be a stand-alone engagement or part of a broader fractional CPO / product leadership scope.

Product Strategy & Roadmaps

Customer-backed product strategy & roadmaps

If you’re pulled between enterprise requests, founder vision, quick wins, and technical debt, this is where we start. Together we turn that noise into a focused product strategy and roadmap the whole company can align around.

What we’ll do

  • Clarify product vision and positioning for your target market or vertical.
  • Define ICPs and jobs-to-be-done, and identify the segments that matter most.
  • Prioritize features that deliver the most value to both customers and the business.
  • Build a 12–18 month roadmap tied to ARR, retention, and expansion.
  • Align the roadmap with pricing, packaging, and onboarding so GTM is built-in.

Outcomes

  • Less firefighting; more conviction about what to build next—and what to say no to.
  • Roadmaps that sales, success, and leadership can actually explain to customers.
  • A clear connection between product work and revenue.
Product Development

Product development & delivery leadership

You’re shipping, but it’s slower and messier than it should be. I help you turn product development from a black box into a predictable system your team trusts.

What we’ll do

  • Design an end-to-end product development process from discovery to delivery.
  • Set up prioritization and decision-making frameworks for trade-offs.
  • Align team composition and responsibilities (PM, design, engineering, product ops).
  • Implement sprint planning, backlog hygiene, and review rituals that stick.
  • Define quality bars, release criteria, and telemetry that protect UX and revenue.

Outcomes

  • Fewer surprises and slipped launches, more predictable delivery.
  • Clear expectations between product, design, and engineering.
  • A development rhythm that can handle growth without burning people out.
Product Marketing & GTM

Product marketing & go-to-market

Many teams can build great features; fewer launch them in a way that drives acquisition, activation, and expansion. I help you connect product, marketing, and sales into one cohesive go-to-market system.

What we’ll do

  • Craft or refine positioning and messaging for your product and key features.
  • Design go-to-market strategies for new products, features, or segments.
  • Blend PLG and sales-assisted motions so they reinforce each other.
  • Create launch plans with timelines, owners, and enablement for sales and CS.
  • Ensure in-product cues, onboarding, and lifecycle messages match the external story.

Outcomes

  • Launches that create real usage and revenue, not just internal announcements.
  • Customers who quickly understand why your product exists and who it’s for.
  • Better collaboration between product, marketing, and sales around shared KPIs.
Coaching & Enablement

Coaching & team enablement

Your PMs are smart but under-mentored, or you have a founder acting as de facto CPO. I provide hands-on coaching to build product leadership capacity inside the company.

What we’ll do

  • 1:1 coaching for founders, heads of product, and senior PMs taking on more scope.
  • Review real work: roadmaps, specs, discovery plans, and stakeholder updates.
  • Workshops and group coaching on product fundamentals and advanced topics.
  • Guidance on communication, stakeholder management, and exec presence.

Outcomes

  • PMs who can think strategically, not just manage tickets.
  • A founder or head of product who spends more time on direction and less on triage.
  • A stronger product culture that outlasts any external consultant.
User Research

User research & customer insight

If you’re building for complex verticals or multiple personas, assumptions compound quickly. I help you get the right level of customer insight without needing a full research team.

What we’ll do

  • Design focused research plans around key product and GTM decisions.
  • Run or refine customer interviews, usability tests, and surveys.
  • Analyze patterns across sales calls, support tickets, and product usage.
  • Translate insight into concrete changes in roadmap, UX, and messaging.

Outcomes

  • More confidence that you’re solving real problems, not imagined ones.
  • Fewer painful surprises post-launch.
  • A culture of evidence-based decisions without slowing everything down.
Growth & Product Ops

Growth planning, hiring & product operations

You’re beyond “everyone does everything,” but copying Big Tech org charts won’t work either. I help you design the team and operating model that can actually execute your strategy.

What we’ll do

  • Identify gaps in your product organization and the sequence in which to hire.
  • Design role definitions, scorecards, and interview loops for PM, design, and product ops.
  • Implement product ops practices: rituals, governance, and cross-functional scorecards.
  • Define how decisions get made and communicated across the business.

Outcomes

  • A hiring plan tailored to your stage and budget, not someone else’s org chart.
  • Less confusion and politics about who decides what.
  • Cross-functional trust—sales, CS, and finance understand how to work with product.
Product-Led Growth

Product-led growth (PLG)

If your product could be self-serve but feels “sales-only,” or your PLG motion is bringing in the wrong users, I help you introduce or optimize product-led growth in a pragmatic way.

What we’ll do

  • Evaluate where PLG fits (and where it doesn’t) in your current funnel.
  • Design trial, freemium, or sandbox experiences that lead to real value.
  • Define PQL signals and how they sync into sales and success motions.
  • Map in-product prompts and lifecycle messages that drive activation and expansion.

Outcomes

  • More users reaching “aha” moments without heavy human effort.
  • A healthier pipeline where sales spends time on the right accounts.
  • Better alignment between product, marketing, and sales on what “good” looks like.
Global Expansion

Global expansion & new market entry

Global expansion can be a growth unlock—or a costly distraction. I help you decide where, when, and how to expand so execution is iterative, not a big-bang gamble.

What we’ll do

  • Evaluate markets for fit: demand, competition, localization, and regulatory complexity.
  • Prioritize markets and sequence expansion steps (MVP vs full localization).
  • Identify product and GTM changes required for each target region.
  • Design an expansion playbook with rollout, feedback loops, and scale-up criteria.

Outcomes

  • Better decisions about which markets to enter—and which to ignore for now.
  • Fewer surprises around localization, payments, compliance, and support.
  • A repeatable pattern for entering additional markets over time.

Engagement Models

Flexible models for founders and product leaders who want accountable product and GTM consulting without adding headcount.

Ready to talk?

If you recognize your company in any of these situations and want a partner to help untangle them, I’d love to hear what you’re building. Tell me where you want momentum, and I’ll respond with a plan that ties your goals to delivery, GTM, and metrics.